0800 numbers are free-phone numbers. They allow a caller to contact you free of charge (mobile providers may charge or use included minutes). The important matter here is that you, the owner of the number, take responsibility for the call charges. Other services can be attached to the number(s). (link to smart call handling)
Customers can be put off by any charges associated with a call, even those of a local telephone call. By offering them a free phone number, you can dramatically increase the number of contacts you receive.

Research shows that using an 0800 free phone number can as much as triple the number of calls received and that consumers appreciate the fact that a call will not cost them. Bear in mind that if your competition are using 0800 free phone number services and you’re not, the chances are you’re losing business.

Benefits of using 0800 free phone numbers include:

• 0800 free phone numbers generate 3-4 times as many calls as a business with a standard regional number and possibly 5-6 times as many as those suppliers issuing chargeable non geographic numbers such as 0845/0870 etc..
  
  
• People will call businesses with an 0800 free phone number before they call another type.
  
  
• Surveys suggest people feel that companies advertising an 0800 free phone numbers are more reliable and efficient.
  
  
• You will find that your customers will contact you more frequently bringing about greater loyalty.