It’s not very often that as a company we feel inclined to write to our suppliers, other than occasions where problems have occurred, but in this case we feel it right to make an exception.
We want you to know that we have been very impressed with the quality of the service your company has provided us to date, in particular we appreciate the responsiveness and professionalism of your engineer Bryan Elsworth, without which we would probably not have made the switch from BT.
Please pass on our thanks to the staff, they have made the transition as easy as we could have wished and gone the extra mile to make sure we are fully up to speed on the new set up.
We look forward to doing business with you for years to come.