With Z1 Telecom you get:
One consolidated bill for all your telephone charges.
One point of contact for all your telephony requirements.
Significant savings to be made on your call charges and line rental.
You still have the use of BTs world renowned high quality network.
All repairs and new installations are carried out by highly trained engineers under the name of Openreach (a subsidiary of BT).
We can transfer existing lines and order new installations for all of the following line types:
PSTN Single Lines
PSTN Multi Lines
ISDN2e
ISDN30e We can also transfer but not provision new installations of ISDN30 DASS.
No, all transfers are done without an engineer having to visit. Obviously for new installations an engineer will need to visit your premises.
No, transfers are done seamlessly and there will be no interruption to your service. How do I pay for the service? All charges for rental and any additional services will be taken by direct debit on a monthly basis unless any other agreement is in place.
In the unlikely event you suffer a fault on the line, do not ring BT as they will not be able to assist. If you have a problem at any time of the day or night and any day of the week, please call our customer service line on 0870 050 8021 and select the fault option.
You will be required to agree to a minimum 12-month service period. If you wish to cancel during this period, cancellation fees may apply.
If you have ADSL on your line then the transfer will not affect this in any way whatsoever. Moreover we may save you money on your broadband - please contact us for more information.
If you need any new lines Z1 Telecom Ltd can provide these with a saving of around 15% over our main competitors.
